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Online Futures Trading

Customer Service

Monday to Friday
9:00 am - 5:00 pm

Closed on every Saturday,
Sunday and Public Holiday

Customer Service Hotline
(852) 2290 3860

Fund Deposit/Withdrawal Hotline
(852) 2207 2708

Fund Deposit/Withdrawal Facsimile
(852) 2537 5448


Address: Room 303, Houston Centre, 63 Mody Road,
Tsimshatsui East, Kowloon, Hong Kong


LEGAL NOTICE, RISK DISCLOSURE, DISCLAIMER AND INTELLECTUAL PROPERTY
(altogether, the "Notice")


LEGAL NOTICE

(A) YOU MUST READ THE FOLLOWING PROVISIONS AND THE INTERNET PRIVACY POLICY STATEMENT BEFORE USING THE ONLINE SERVICES, THE ELECTRONIC TRADING SERVICE OR THIS WEBSITE. BY ACCESSING OR USING THIS WEBSITE, THE ON-LINE SERVICES, OR THE ELECTRONIC TRADING SERVICE, YOU SUBMIT TO AND AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS. THIS IS A LEGALLY BINDING AGREEMENT BETWEEN YOU AND SHACOM FUTURES LIMITED (THE “COMPANY”) ESTABLISHING THE TERMS AND CONDITIONS UNDER WHICH THIS WEBSITE MAY BE USED. IF YOU DO NOT ACCEPT THESE PROVISIONS, YOU MAY NOT ACCESS THIS WEBSITE AND MAY NOT USE THE ONLINE SERVICES AND THE ELECTRONIC TRADING SERVICE.
 
(B) We control and maintain this website from Hong Kong and we make no representation that the material and information contained in this website is appropriate or available for use in other locations or jurisdictions. The provisions contained in this Notice are governed by Hong Kong law and any dispute shall be subject to the non-exclusive jurisdiction of the Hong Kong courts.
 
(C) The distribution of this website's materials may be restricted by law in certain jurisdictions. It is your responsibility to find out what those restrictions are and observe them.
 
(D) The information and material on this website shall not be regarded as an offer, solicitation, invitation, advice or recommendation to buy or sell investments securities or any other instrument or bank product of ours or any other issuer.
 
(E) Use of the products or services described at this website may not be permitted in some countries and if in doubt, you should check with your local legal advisor, regulator or authority before requesting information. The Company does not possess any licensing or regulatory status in any jurisdiction other than Hong Kong and the Company will not offer any of its products or services described herein to persons or entities resident in countries where licensing or registration under their local law is required for its provision of such products or services.
 
(F) Products and services are available only at our discretion, subject to the products and services individual contractual terms and conditions on which they are offered and such products and services may be withdrawn or amended at any time without notice. The full range of products or services may not be available in all locations.
 
(G) We may terminate your access to this website and use of our electronic trading service (i) for cause at any time with immediate effect by notice to you at the time of such termination or as soon as practicable thereafter; or (ii) with written notice to you of not less than thirty (30) days (or such shorter period as the Company may at its reasonable discretion determine if such termination is due to circumstances beyond the Company's reasonable control).
 
(H) We reserve the right in our discretion to change without prior warning or notice any information or material contained on this website and the provisions under which this website is used provided that any such change which affects fees and charges payable by you and/or your liabilities or obligations hereunder shall take effect only thirty (30) days after such change has been notified to you (whether by posting on this website or otherwise).



RISK DISCLOSURE

By requesting the Company to provide the Services to you, you acknowledge and agree that you have read, fully understand and agree to the following risk disclosure statements.

Risk of Trading Futures and Options
The risk of loss in trading futures contracts or options is substantial. In some circumstances, you may sustain losses in excess of your initial margin funds. Placing contingent orders, such as "stop-loss" or "stop-limit" orders, will not necessarily avoid loss. Market conditions may make it impossible to execute such orders. You may be called upon at short notice to deposit additional margin funds. If the required funds are not provided within the prescribed time, your position may be liquidated. You will remain liable for any resulting deficit in your account. You should therefore study and understand futures contracts and options before you trade and carefully consider whether such trading is suitable in the light of your own financial position and investment objectives. If you trade options you should inform yourself of exercise and expiration procedures and your rights and obligations upon exercise or expiry.

Additional Risk Disclosure for Futures and Options Trading

This brief statement does not disclose all of the risks and other significant aspects of trading in futures and options. In light of the risks, you should undertake such transactions only if you understand the nature of the contracts (and contractual relationships) into which you are entering and the extent of your exposure to risk. Trading in futures and options is not suitable for many members of the public. You should carefully consider whether trading is appropriate for you in light of your experience, objectives, financial resources and other relevant circumstances.

Futures

1. Effect of "Leverage" or "Gearing"
 
Transactions in futures carry a high degree of risk. The amount of initial margin is small relative to the value of the futures contract so that transactions are "leveraged" or "geared". A relatively small market movement will have a proportionately larger impact on the funds you have deposited or will have to deposit: this may work against you as well as for you. You may sustain a total loss of initial margin funds and any additional funds deposited with the Company to maintain your position. If the market moves against your position or margin levels are increased, you may be called upon to pay substantial additional funds on short notice to maintain your position. If you fail to comply with a request for additional funds within the time prescribed, your position may be liquidated at a loss and you will be liable for any resulting deficit.
 
2. Risk-reducing orders or strategies
 
The placing of certain orders (e.g. "stop-loss" orders, or "stop-limit" orders) which are intended to limit losses to certain amounts may not be effective because market conditions may make it impossible to execute such orders. Strategies using combinations of positions, such as "spread" and "straddle" positions may be as risky as taking simple "long" or "short" positions.

Options

3. Variable degree of risk
 
Transactions in options carry a high degree of risk. Purchasers and sellers of options should familiarize themselves with the type of option (i.e. put or call) which they contemplate trading and the associated risks. You should calculate the extent to which the value of the options must increase for your position to become profitable, taking into account the premium and all transaction costs.
 
The purchaser of options may offset or exercise the options or allow the options to expire. The exercise of an option results either in a cash settlement or in the purchaser acquiring or delivering the underlying interest. If the option is on a futures contract, the purchaser will acquire a futures position with associated liabilities for margin (see the section on Futures above). If the purchased options expire worthless, you will suffer a total loss of your investment which will consist of the option premium plus transaction costs. If you are contemplating purchasing deep-out-of-the-money options, you should be aware that the chance of such options becoming profitable ordinarily is remote.
 
Selling ("writing" or "granting") an option generally entails considerably greater risk than purchasing options. Although the premium received by the seller is fixed, the seller may sustain a loss well in excess of that amount. The seller will be liable for additional margin to maintain the position if the market moves unfavorably. The seller will also be exposed to the risk of the purchaser exercising the option and the seller will be obligated to either settle the option in cash or to acquire or deliver the underlying interest. If the option is on a futures contract, the seller will acquire a position in a futures contract with associated liabilities for margin (see the section on Futures above). If the option is "covered" by the seller holding a corresponding position in the underlying interest or a futures contract or another option, the risk may be reduced. If the option is not covered, the risk of loss can be unlimited.
 
Certain exchanges in some jurisdictions permit deferred payment of the option premium, exposing the purchaser to liability for margin payments not exceeding the amount of the premium. The purchaser is still subject to the risk of losing the premium and transaction costs. When the option is exercised or expires, the purchaser is responsible for any unpaid premium outstanding at that time.

Additional Risks Common to Futures and Options

4. Terms and conditions of contracts
 
You should ask the Company about the terms and conditions of the specific futures or options which you are trading and associated obligations (e.g. the circumstances under which you may become obliged to make or take delivery of the underlying interest of a futures contract and, in respect of options, expiration dates and restrictions on the time for exercise). Under certain circumstances the specifications of outstanding contracts (including the exercise price of an option) may be modified by the exchange or clearing house to reflect changes in the underlying interest.
 
5. Suspension or restriction of trading and pricing relationships
 
Market conditions (e.g. illiquidity) and/or the operation of the rules of certain markets (e.g. the suspension of trading in any contract or contract month because of price limits or "circuit breakers") may increase the risk of loss by making it difficult or impossible to effect transactions or liquidate/offset positions. If you have sold options, this may increase the risk of loss.
Further, normal pricing relationships between the underlying interest and the futures, and the underlying interest and the option may not exist. This can occur when, for example, the futures contract underlying the option is subject to price limits while the option is not. The absence of an underlying reference price may make it difficult to judge "fair value".
 
6. Deposited cash and property
 
You should familiarize yourself with the protections given to money or other property you deposit for domestic and foreign transactions, particularly in the event of the Company insolvency or bankruptcy. The extent to which you may recover your money or property may be governed by specific legislation or local rules. In some jurisdictions, property which had been specifically identifiable as your own will be pro-rated in the same manner as cash for purposes of distribution in the event of a shortfall.
 
7. Commission and other charges
 
Before you begin to trade, you should obtain a clear explanation of all commission, fees and other charges for which you will be liable. These charges will affect your net profit (if any) or increase your loss.
 
8. Transactions in other jurisdictions
 
Transactions on markets in other jurisdictions, including markets formally linked to a domestic market, may expose you to additional risk. Such markets may be subject to regulation which may offer different or diminished investor protection. Before you trade you should enquire about any rules relevant to your particular transactions. Your local regulatory authority will be unable to compel the enforcement of the rules of regulatory authorities or markets in other jurisdictions where your transactions have been effected. You should ask the Company for details about the types of redress available in both your home jurisdiction and other relevant jurisdictions before you start to trade.
 
9. Currency risks
 
The profit or loss in transactions in foreign currency-denominated contracts (whether they are traded in your own or another jurisdiction) will be affected by fluctuations in currency rates where there is a need to convert from the currency denomination of the contract to another currency.
 
10. Trading facilities
 
Electronic trading facilities are supported by computer-based component systems for the order-routing, execution, matching, registration or clearing of trades. As with all facilities and systems, they are vulnerable to temporary disruption or failure. Your ability to recover certain losses may be subject to limits on liability imposed by the system provider, the market, the clearing house and/or Exchange Participant firms. Such limits may vary: you should ask the Company for details in this respect.
 
11. Electronic trading
 
Trading on an electronic trading system may differ from trading on other electronic trading systems. If you undertake transactions on an electronic trading system, you will be exposed to risks associated with the system including the failure of hardware and software. The result of any system failure may be that your order is either not executed according to your instruction or is not executed at all.
 
12. Off-exchange transactions
 
In some jurisdictions, and only then in restricted circumstances, firms are permitted to effect off-exchange transactions. The Company may be acting as your counterparty to the transaction. It may be difficult or impossible to liquidate an existing position, to assess the value, to determine a fair price or to assess the exposure to risk. For these reasons, these transactions may involve increased risks. Off-exchange transactions may be less regulated or subject to a separate regulatory regime. Before you undertake such transactions, you should familiarize yourself with applicable rules and attendant risks.

Risk in relation to Electronic Trading Service

You acknowledge that the Internet or other electronic or telecommunications media are, due to unpredictable traffic congestion and other reasons, inherently unreliable media of communication and that transactions conducted over the Internet or via other electronic or telecommunications media are subject to (a) possible failure or delays in the transmission and receipt of instructions for any or all transactions or other information, and (b) possible failure or delays of execution or execution at prices different from those prevailing at the time when your instructions were given. You acknowledge that there are risks associated with the system, including the failure of hardware and/or software, and that the result of any such system failure may be that your instruction for any or all transactions is not executed. You acknowledge that there are risks of transmission interruption, distortion, omission or blackout, interception of instructions for any or all transactions in securities as well as of misunderstanding or errors in any communication. You acknowledge that it is not usually possible to cancel an instruction for any or all transactions after it has been given. You accept all the above risks and other risks associated with conducting transactions in securities over the Internet or via other electronic or telecommunications media.

Risk of Client Assets Received or Held Outside Hong Kong

Your assets received or held by us outside Hong Kong are subject to the applicable laws and regulations of the relevant overseas jurisdiction which may be different from the Securities and Futures Ordinance (Cap. 571) and the rules made thereunder. Consequently, your assets may not enjoy the same protection as that conferred on your assets received or held in Hong Kong.




DISCLAIMER & LIMITATION OF LIABILITY

1. The Company makes no representation or warranty of any kind, express, implied or statutory regarding the Electronic Trading Service and this website or the information or materials contained or referred to in this website or otherwise provided via the Electronic Trading Service. To the fullest extent permitted by law, we hereby expressly exclude and disclaim any condition, representation, warranty or responsibility of any kind relating to the Electronic Trading Service and/or such information and materials, whether express or implied, by statute or otherwise, including without limitation any such condition, representation, warranty or responsibility regarding the title, fitness for a particular purpose, merchantability or standard of quality of i-Banking and the Electronic Trading Service and/or such information and materials, that they will be accurate or free of errors or omissions, that they will not infringe any third party rights, that they will be available and uninterrupted at any particular time, free of computer viruses, trojan horses, worms, software bombs or similar items or processes arising from your use of this website, adhere to any particular performance standards or that any instruction to or information requested from this website and/or via our the Electronic Trading Service will be acted upon, delivered to or received by you in any time or at all.
 
2. The information and materials contained on this website or otherwise provided via our the Electronic Trading Service is provided for information only and should not be used as a basis for making business decisions. Any advice or information received via this website or otherwise provided via our Electronic Trading Service should not be relied upon without consulting primary sources of information and obtaining specific professional advice. We accept no liability for any loss or damage arising directly or indirectly from action taken, or not taken, in reliance on information or materials contained on this website or otherwise provided via our Electronic Trading Service. In particular, no warranty is given that economic reporting information, materials or data is accurate, reliable or up to date.
 
3. To the fullest extent permitted by law, we shall not be liable for any loss or damage arising directly or indirectly (including special, incidental or consequential loss or damage) from your use of this website, the Electronic Trading Service including any loss, damage or expense arising from, but not limited to, any defect, error, fault, mistake or inaccuracy with this website, its contents, our Electronic Trading Service, or due to any unavailability of the website or any part thereof or any contents or our Electronic Trading Service where such loss or damage is caused by your negligence; by your failure to comply with this agreement; or by any reason or circumstance beyond our reasonable control.
 
4. We provide hyperlinks from this website to other sites for information purposes only. We accept no liability for any loss or damage arising directly or indirectly (including consequential loss) from the accuracy or otherwise of information or materials contained in such sites or loss arising directly or indirectly from defects with such sites. Our inclusion of hyperlinks to sites does not imply any endorsement by us of the material on such sites.
 
5. We do not guarantee that any communications from or to this website and/or via our phone services will be sent to you or received by us nor do we warrant the privacy and/or security of such communications during transmission. We will encrypt sensitive information such as personal information during transmission through the Internet (but not email messages as we are unable to encrypt email messages).
 
6. You acknowledge that there are risks inherent in using Electronic Trading Service but agree that the benefits justify these risks and you waive any claim you might have against us because of:
  • Any failure of systems or equipment (whether or not provided by us) including telecommunications services and facilities save in the case of negligence, wilful misconduct or fraud on the part of the Company;
  • Our acceptance of any unauthorised instructions which appear (or which we believe) to be from you, however, we will verify the validity of your login ID and login password;
  • Delays in the implementation of instructions from you to the extent that such was outside our reasonable control;
  • Delays in despatch or delivery of, or failure to despatch or deliver, any notice or information provided or requested via the Electronic Trading Service or any inaccuracy, error or omission in or from any such notice or in or from any information contained in any such notice to the extent that such was outside our reasonable control;
  • Your failure to use the Electronic Trading Service in accordance with these Internet Terms or any relevant agreement between yourself and the Company;
  • Your reliance, use or otherwise acting upon any information or materials provided via the Electronic Trading Service.
 
7. Our liability for any particular incident or series of related incidences shall, in any event, not exceed the amount of the relevant transaction, instruction or direction (or series of relevant transactions, instructions or directions) or the amount of direct damages suffered by you, whichever is less.
 
8. If you save the Trading Password in your computer or you leave your computer unattended while your computer has logged in the Electronic Trading Service of the Company, you may be at the risk of unauthorized use of the Electronic Trading Service by other third party. In any event, the Company shall not be liable for your failure in observing the above and you shall indemnify the Company in respect of any direct or indirect loss or cost of whatsoever nature that the Company may suffer or incur as a result thereof.


INTELLECTUAL PROPERTY
All contents of this website including, but not limited to the text, graphics, links and sounds are the copyright of the Company and may not be copied, downloaded, distributed or published in any way without our prior written consent.

In relation to any information or materials which you submit to us using this website, you hereby grant us a worldwide royalty-free perpetual licence of the copyright and intellectual property rights in such information or materials for any purpose including, without limitation, the copying, transmission, distribution and publication thereof, unless restricted by applicable law. You agree that we shall not be under any obligation of confidentiality to you regarding any such information or materials submitted to it using this website and/or via other electronic or telecommunications means unless agreed otherwise in a separate direct contract between you and us or required by law.